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Operational excellence

We are close to the 100‑million‑units‑shipped‑per‑year mark, therefore maintaining high levels of efficiency and resilience across our business is a key strategic focus. This means increasing our supply chain robustness to reduce risk and costs, and ensuring we maintain and improve our logistical performance. This work is paying dividends. In 2017, an impressive 98% of orders reached our customers on the confirmed delivery date. In 2018, we achieved 99%, despite critical component situation on the world market, further reinforcing our reputation as a truly dependable partner for our clients.